Refund & Cancellation Policy

Last Updated: August 4, 2026

At Growxify, we sell digital products (eBooks, templates, checklists, invoices, planners, fonts, and digital tools) that are delivered instantly upon successful payment. Please read this policy carefully before making a purchase, as it governs all refund and cancellation requests on store.growxify.com.

1. Nature of Digital Products

All products sold on this Website are digital and delivered electronically via an instant download link and/or email. Because these files are accessible immediately after payment, they are treated differently from physical goods — once a file has been accessed or downloaded, the sale is considered fulfilled.

2. General Refund Policy

As a general rule, we do not offer refunds or exchanges once a digital product has been successfully delivered and/or downloaded. This is because:

• The product is delivered instantly and cannot be “returned” like a physical item
• The file, once downloaded, can be copied, used, or duplicated
• Preview images and descriptions on each product page are provided so you can evaluate the product before purchasing

By completing a purchase, you acknowledge and accept this policy.

3. When a Refund May Be Considered

We want every customer to have a fair and satisfactory experience. A refund, replacement, or credit may be granted at our discretion in the following genuine cases:

4. Situations Not Eligible for Refund

Refunds will not be provided in the following cases:

• Change of mind after downloading the product
• The buyer misunderstood the product’s use, format, or compatibility (product details are listed on each product page prior to purchase)
• Lack of software/tools required to open or edit the file (compatibility requirements are mentioned on the product page)
• The buyer no longer needs the product
• Requests made after the file has been successfully downloaded, unless the file itself is defective

5. How to Request a Refund

If you believe your case qualifies under Section 3, please contact us within 48 hours of purchase with the following details:

• Order ID / Transaction ID
• Registered email address used for purchase
• Screenshot of payment confirmation
• Description of the issue (with screenshots/screen recording, if applicable)

Send this information to: 📧 dheerajkumar55442@gmail.com 📞 +91 8279302830

6. Refund Processing Time

• All eligible refund requests are reviewed within 3–5 business days of receiving complete information.
• Approved refunds are processed back to the original payment method within 7–10 business days, depending on your bank or payment provider.
• We will keep you informed via email throughout the process.

7. Cancellations

Since digital products are delivered instantly upon payment confirmation, orders cannot be cancelled once payment is successful and the download link has been generated. If you wish to cancel before completing payment, simply do not proceed with the checkout process.

8. Free Updates & Support

If a product you purchased is later updated or improved, you will receive access to the updated version at no additional cost. If you face any technical difficulty accessing your file, our support team will assist you in resolving it before any refund is considered.

9. Right to Refuse Refund

Growxify reserves the right to reject a refund request that does not genuinely meet the conditions listed in Section 3, or where there is reasonable suspicion of misuse (e.g., repeated refund requests from the same customer, fraudulent claims, or abuse of the policy).

10. Changes to This Policy

We may revise this Refund & Cancellation Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. It is your responsibility to review this policy before making a purchase.

11. Contact Us

For any refund, cancellation, or order-related queries, reach out to us:

Growxify:

📧 Email: dheerajkumar55442@gmail.com

📞 Phone: +91 8279302830

🌐 Website: store.growxify.com